Foreningen Custorian

Policies that apply to members

By joining, Support Members, Parents’ Alliance members and expert contributors agree to follow these policies (membership terms, clause 1.2). Here is what each one means for you.

No.	Policy	What it means for you
1	Child Safeguarding Policy	Report any worry about a child through Report a concern (112 first if a child is in danger). Never seek private or unsupervised contact with a child through Custorian. Annex A is the Code of Conduct.
2	Sensitive Information and CSAM-Adjacent Data Handling Policy	Never post, share, open or forward child sexual abuse material or links to it. Report it to a hotline or the police, and tell us only the date, channel and sender.
3	Conflict of Interest Policy	Declare employment, funding, board seats, shares or close relationships with platforms that could be assessed, certification bodies or Custorian's commercial subsidiary. Update it within 30 days of a change (Settings).
4	Anti-Fraud and Anti-Corruption Policy	No gifts, payments or favours to influence Custorian, its standard or any certification.
5	Data Protection and GDPR Compliance Policy	How we hold your data and how you can see, correct or delete it. Treat other members' personal data with the same care.
6	Communications Policy	Do not speak for Custorian or use its name or marks without written clearance. Recordings of live talks are reviewed before they are shared.
7	Funding Policy	The independence firewall: platforms that could be assessed, and those they control or fund, cannot be members or expert contributors.
8	AI Usage Policy	Posts are pre-checked by an automated tool and then reviewed by a person before publication. No decision about you is made by AI alone.
9	Data Handling Policy	Keep Internal and Restricted material confidential. Treat unmarked members-area material as Internal.
10	Data Sovereignty and Ethical AI Principles	The member register is stored in the EU, and member data is used only to run Custorian.
11	Whistleblowing and Protected Disclosure Policy	Report wrongdoing, including by Custorian, marked "Confidential, Whistleblowing", to info@custorian.org. You are protected from retaliation.
12	Document Retention and Records Policy	Member data is deleted or anonymised 2 years after membership ends; accounting records are kept for 5 years.
13	Standard Publication and Versioning Policy	The standard is set through technical governance, not by member vote.
Annex A	Gender Equality Plan	Equal treatment, and zero tolerance of harassment and discrimination, in every Custorian setting.

Members can read the full text of any policy: email info@custorian.org and we send it within five working days.